1. What differentiates Rentwise from other Hardware Suppliers?   Rentwise specialize in providing the correct level of hardware for the Job function and effectively saving unnecessary expenditure on the latest and greatest where it’s not required in your organization.     2. Wouldn’t spending on the latest and greatest be more practical as the new specification would have a longer life expectancy?   In the past this would have been correct. For example when early stage Pentium chips were introduced Microsoft were also constantly introducing new operating systems. But currently the latest operating system is XP and this can be run efficiently on a PIII / entry level PIV with 256 memory. Microsoft themselves recommend just a PII 233 / 128MB as the basic specification for XP http://www.microsoft.com/windowsxp/pro/evaluation/sysreqs.asp     3. So the Rentwise programme is designed more around providing a consistent operating system than specification?   Exactly, we recognize that most organizations have allowed an IT platform to develop that encompasses operating systems from 3.1 to XP and at the same time 486 to PIV. We work with the client to upgrade the back end hardware to allow migration to a standard operating system that will allow increased efficiency and less exposure to virus and corruption issues.     4. Where can we use Rentwise then to increase savings while being efficient?   The simple answer is look at the job scope of individuals and then review with the Rentwise support team where efficiency can be improved. On cost savings we would recommend a specification that suits the job i.e. Clerical / Admin / Middle Management may use a high end PIII or entry level PIV. Accounts that have heavy software usage would look at a PIV with a memory capacity to suit (remember most PIII and PIV’s can take up to 1 Gig in Memory. We also have clients that minimize staff access to the internet, prevent the use of CD’s and generally ensure their staff are “working and not surfing”.     5. If I need new equipment for “critical” areas can you also finance this?   Yes we are happy to finance new branded equipment. What we generally do is a job scope review with the client and then provide appropriate technology by job function. For example we have one client whose sales teams travel globally and we provide new equipment with 3 year next day onsite warranty. Domestically however this client uses all reconditioned product.     6. What is an operating lease and why does it have advantages for a company?   An operating lease in pure terms is an agreement to contact a service or product. In the case of Rentwise this is IT Hardware. The ownership of the hardware stays under Rentwise and the client agrees to rent for a given period of time. Increasingly companies are measured by “return on investment” (ROI) and are driven to remove any depreciating asset from their balance sheet which has a negative impact on ROI. In addition as IT Hardware has become commoditized it is more efficient for an organization to expense the use of IT off rather than recognize it as a rapidly depreciating asset.     7. Occasionally we receive offers from OEM hardware vendors where new equipment is marginally more expensive than your reconditioned pricing, how can we justify using reconditioned equipment in this scenario?   Our belief is that our total package brings greater benefits. One common mistake made is to compare a new PC with a high end reconditioned product. If for example you compare the used premium car sector with used premium computers. If you look for a one year old BMW they are in short supply but a two year old is becoming available. Our sector is similar and we advise our clients to look at areas where a two year old “BMW” would be good enough not the one year old. With our equipment this would currently be a high end PIII or entry level PIV. By minimizing the obsolescence faced when buying new but still providing adequate technology savings can be substantial. One common mistake is to compare our reconditioned tier one equipment against brand new equipment at the initial point of purchase; our advantages are clearly visible over the longer term.     8. So could you summarize what sets Rentwise apart from other IT hardware or financing companies.   We are a “true” one stop shop. We will migrate what is generally a multi level hardware and operating system infrastructure to one consistent platform. This currently would be XP with reconditioned or new hardware to suit the job function. We fully support this infrastructure and finance it with a very attractive rental model. To our knowledge in the Malaysian Market we are the only company providing the entire service. This model will "insure" clients against technology obsolescence; there will be no continued struggle with having to keep up with technology at whatever speed it may progress; our cycle will naturally refresh thereby automatically maintaining rented equipment one step behind leading edge technology in none critical areas and the latest and greatest in the small percentage of areas that truly need it. In addition the hardware support is worry free as we provide full maintenance built into the rental cost for the period of the rental. One single fully inclusive cost.