Circular economy model is a key approach to sustainability as we push the nation forward to a quality societal and environmental growth.
In a recent interview covered by The Edge, Leanne Ooi the CEO of Rentwise shares her view and passion in bringing the organisation one step closer to helping children from the disadvantaged community of Malaysia, as they repurpose Green IT as a solution in aiding and improving remote learning amongst students today.
Rentwise, recognised as a green IT infrastructure solution that focuses on remanufacturing and expanding the lifespan of electronics’, booms to be a promising trend today as many corporates and educational institutions foresee the benefit through a bigger return in the capital as well as a sustaining IT lifecycle solution.
With a driven circular innovation as such, the effort shared by Rentwise promises a great opportunity for many to cope with the pandemic as Leanne Ooi and her team plays a vital role in bridging the digital divide faced by many children and families from the rural community via effective partnerships and collaborations implemented along with various corporates and the government respectively.
With a driven circular innovation as such, the effort shared by Rentwise promises a great opportunity for many to cope with the pandemic as Leanne Ooi and her team plays a vital role in bridging the digital divide faced by many children and families from the rural community via effective partnerships and collaborations implemented along with various corporates and the government respectively.
The “give back to the community” effort has been the driver that initiated the Digital Learning Empowerment Programme (DLEP) in 2009. By equipping needy schools as well as NGOs with PCs and upgraded infrastructure, this program ensures that no child in dire need for these facilities would be left behind. Recently, Malaysia’s largest bottled water producer, Spritzer Bhd (est. 1993) and Rentwise Sdn Bhd saw 16 PCs worth RM33,500.00 donated to Hua Lian High School in Taiping, Perak.
At an interview with BFM on 18th Feb, 2021, Dr. Chuah Chaw Teo, R&D Director for Spritzer Bhd, likened the collaboration with Rentwise as an alignment of common goals – ‘to bridge and uplift the standard of digital education’. Further reiterating that Rentwise’s stringent remanufacturing process is beneficial to the environment by reducing carbon footprint. He also mentioned that Spritzer’s Chairman who is an active member of the school board, very passionate about the welfare and well-being of the students and teachers alike, also supported this initiative as yearly donation drives which involve the community and business partners are usually organised to ensure that the facilities and upkeep of the related schools are maintained.
Likewise, Ms Leanne Ooi, CEO of Rentwise, celebrates this coming together by stating, “We need more organisations to come forward to fulfil such needs,” crediting Spritzer Bhd for their like mindedness in this collaboration. Adding on, “This successful collaboration will open the pathway to many similar projects between Spritzer and Rentwise in the near future.”
Over the years, Rentwise has collaborated with various corporate entities to donate their retired PCs for the common good. Taking this opportunity, Ms Ooi calls out to corporates, MNCs, GLCs, and even government bodies by encouraging them to work with Rentwise to ensure a better future for generations to come by providing PC access to more needy schools and NGOs.
The impact of Covid-19 has brought a severe disruption amongst the educational institutions and level of learning conducted in Malaysia today. Coming to recognise the inadequacies and inequities present during a crisis as such, Rentwise is proud to have combined its efforts with the prestigious Harvard Club of Malaysia in May 2021 in providing the best support of services through its Digital Learning Empowerment Programme (DLEP).
Serving to support the advancement of the Malaysian education institutions through a complete set of digital learning resources and ICT development, a pilot corporate social responsibility (CSR) project with the Harvard Club of Malaysia was initiated. A total of 25 units of desktops and monitors were distributed to the reputable school of SK Damansara Jaya 2, Selangor.
The Harvard Club of Malaysia which was founded and developed to foster the spirit of community and fraternity amongst its members, also holds a special mission by heart in wanting to improve the educational growth and welfare of the needy community in Malaysia. “This has indeed nurtured our vision together as we combine and implement our efforts in providing IT equipment that delivers additional measures for the school in providing continuous educational support through online learning systems during this pandemic,” conveyed Mr. Lanz Boo, the Commercial Director at Rentwise, Malaysia.
As a provider of Green IT infrastructure services, Rentwise seeks to raise the educational standards of Malaysia through various CSR initiatives and collaborations with corporate clients. As such, this would not just develop a sustainable learning opportunity but also contribute to the growth of a resilient community in the future.
Established in 1959 by the De La Salle Brothers as a way to ease pressure off places in the rapidly expanding St. John’s Institution, national primary school SK La Salle, Petaling Jaya, carries a notable history in Malaysia’s education industry. With En. Zakaria at the helm of the primary school, the institution now provides for 480 students.
As part of its ongoing CSR program dedicated to improving the IT education of young Malaysians in the most environmentally-friendly way possible, Rentwise Sdn Bhd has graciously equipped SK La Salle’s computer labs with 20 remanufactured desktop PCs, donated by Sunway Medical Centre Sdn Bhd in April 2021.
While most may think it is ideal to rely on brand new devices, Rentwise debunks this myth through their remanufacturing and refurbishing services on old, used devices. Microsoft-registered and MITI-certified, the company believes their solutions provide a greener solution in the IT Infrastructure sector – offsetting carbon emissions by 75% and saving up to 40% in cost. Where others may see computers that are “too old” to function, Rentwise sees this as an opportunity to create a solution that’s better for both consumers and the environment – without compromising on quality and practicality.
By donating refurbished desktops to local schools, Rentwise will be able to help improve the education quality of Malaysian students while staying true to their commitment in their race to net zero.
For more information on what Rentwise has to offer, details can be found here.
1. How to keep your business resilient 2. Disruption or Continuity 3. Better be safe than sorry
The buzz word is “the new norm”. Mankind is still learning to maneuver and adapt around the course the COVID-19 pandemic has left in its trail. Amid this upheaval, many have made abrupt shift to working from home. So, is that enough? It is not just the matter of uprooting from office to home. The shift is massive and consequential with major considerations from policies and processes that need to be attended to.
THE VULNERABILITIES:
IT management
Availability of tools for IT teams who work remotely to provide secure and sufficient access to employees working from home.
The complexity in organizing the multiple managed and unmanaged devices, to mitigate problems swiftly to the wide spread of remote employees so that it does not affect their operations and the employees.
Ensuring assess mechanisms for connectivity – video conferencing etc.
Audit, pack and delivery to Work from Home users for IMACD process are likely to have non-compliance issues for service level as well as being costly for internal effort vs outsource.
Data Security
It is noted the cybercriminals take full advantage of this scenario. According to a survey commissioned by Barracuda and conducted by Censuswide from 1000 business decision-makers in the US, UK, France and Germany, 51% of them have seen an increase in email phishing attacks since shifting to a remote working model. 51% also feel their workforce is not proficient or adequately trained in cyber risks associated with remote working. These are red flags to data protection. ¹
Back Up
Ensuring reliable data backup and recovery plan to manage any disasters or unexpected situation. When employees work remotely, they will usually use laptops or mobile devices to access, update or change business-critical data. However, many companies do not implement a backup system on mobile devices, meaning that remote employees often have problems syncing data automatically to their organization file servers from their laptops which may result in further disruption to the business activities.
If an outage of online services occurs, your cloud provider may not be liable for any disruption or loss. Even Microsoft recommends the following in its user agreement,
“In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”¹
It is critically important to have a robust backup that companies can fall back on when the worst does happen. It not only allows you to avoid paying huge ransomware fees but also gives you the peace of mind that your business data is always available to you, ensuring business continuity. ¹
With so much data being generated in so many places, your backup and disaster recovery (DR) solution should also execute frequent backups from your employees’ devices—every few minutes at a minimum—to the user’s local external drive, your corporate network, or to the Cloud. That way your users can quickly recover critical lost data. And that’s why you need a backup and disaster recovery solution that goes further in the WFH era. ²
One of the biggest advantages of cloud-based compared to on-premises backup is that the cloud is lighter-weight to get up and running and to maintain for IT personnel.
That’s very important, considering that over 90% of IT employees are currently working from home, according to the IT professionals surveyed for Evaluator Group’s recent study, “Enterprise IT Responds to COVID-19.”
Backups play a critical role here in providing available recovery points, including in the cloud, where malware and other issues can quickly replicate across sites and resources.³
DaytaPol Cloud Backup Solution allows you to secure all your critical data with military-grade encryption. Be it office users or remote users, all user data located on computers, mobile devices, external drives, servers, network devices and services like Dropbox, can be imported into DaytaPol for safe keeping and discovery.
With the automatic protection feature, backup is easy with DaytaPol. DaytaPol automatically uploads all data from the selected computers and servers. The technology also allows you to discover your big data just like a search engine – quick and secure. In just a few clicks, you can get relevant results in near-real time, meaning you can focus on your business.
Besides, DaytaPol cloud backup solution comes with a centralized administration console, where you can deploy, configure, grant access, audit and restore data to users all without having to leave your seat. Talk to our sales personnel today via our business hotline: 1800-22-2088 to find out how DaytaPol can help protect your business data.
Shah Alam, Selangor | February,1 2021 – Rentwise Sdn Bhd, an accredited remanufacturer by Ministry of International Trade and Industry (MITI) and a registered social enterprise with Malaysian Global Innovation & Creativity Centre (MaGIC), in partnership with Malaysia Digital Economy Corporation (MDEC), announces the sponsorship of 30 refurbished notebooks to Tenom Innovation Centre (TIC), Tenom, Sabah totalling up to RM39,000 under an initiative known as Digital Learning Empowerment Program (DLEP). The DLEP will assist in the implementation of Loan-a-Device Program by TIC where notebooks will be loaned at no cost to benefit the students especially candidates sitting for Sijil Pelajaran Malaysia (SPM).
Leanne Ooi, Chief Executive Officer of Rentwise Sdn Bhd says, the DLEP implementation is also aligned with MDEC’s objective which is to spur assistance in equipping the students with notebook to achieve uninterrupted e-learning. “We are both committed to providing a better digital environment especially for education. The temporary closure of all schools have exposed the importance of digital technologies in people’s lives and the positive impact it can make”, added Leanne.
She added that “Rentwise is in a business of remanufacturing and refurbishing PCs, in which we provide the equipment a second lease of life –which is then leased back to the corporates and public. But what we need is a consistent source of supply of good quality business class (used) computers. The more supply we have, the more we can breathe new life into old PCs and distribute them to needy schools and organizations. We encourage corporate and government bodies to donate computers and to collaborate with Rentwise to play an integral and significant role to bridge the digital divide that Malaysian students suffer from.
As of today, Rentwise Malaysia’s collective efforts have resulted in 765 PCs and laptops donated to over 40 schools and NGOs, impacting more than 21,000 children nationwide. Since DLEP inception, Rentwise has managed to work alongside renowned local organisations such as Sunway Group, Medical Awareness Camp Outreach (MACO) and Spritzer Berhad.
About Rentwise Sdn Bhd
Rentwise, established in 2001, is a certified IT remanufacturer under MITI’s R7KPA assessment conducted by RESPECT in 2017. Remanufacturing and repurposing ICT equipment greatly reduces the environmental impact as compared to the large amount of energy required to manufacture complex electronic components. It means up to 70% of a PC’s carbon footprint can be reduced by adopting remanufactured technology rather than new. Remanufacturing creates impactful economic benefits from consumers gaining access to products at a reduced price. An additional benefit is the creation of skilled jobs in an industry requiring high levels of technical skills.
As part of our community work, we run CSR programs where we have helped created or refreshed the ICT facilities of a number of public schools and NGOs, benefitting more than 21,000 students nationwide.
Being the only Green IT Partner in Malaysia offering a complete End-to-End IT Infrastructure and Asset Lifecycle Management Solution, we constantly look for ways to improve and best deliver our vision. We provide an infrastructure combination (both new and remanufactured platforms) to ensure our clients are able to better manage and utilize their cash resources.
“It is the use of equipment, not the ownership that generates profit”(Beate Pehlchen)
COMPANIES normally use computers for a certain number of years before retiring them and buying a new batch of machines.
Many of these old computers end up collecting dust in stores and may not even be used since they are outdated and cannot run newer software.
Seeing this as a waste of good equipment and bad for the environment, technopreneur Leanne Ooi started a company called Rentwise almost 20 years ago with the goal of giving a “second life” to these computers and to save the environment.
The Penang-born technopreneur said she started Rentwise in 2001 after working for a UK-based IT asset management company that was involved in refurbishing retired PCs from corporations and original equipment manufacturer (OEM) returns.
“That was the time the UK was preparing for the implementation of the WEEE (Waste Electrical and Electronic Equipment) Directive. I realised it was a matter of time before it would be a concern for the Asean marketplace. I also believed it was a good and purposeful business to be in,” said the mother of three girls.
Back then, Ooi was an avid gamer. She bought a couple of the company’s business range PCs and found that they met her requirements.
“The business model intrigued me. I realised it was a sunrise business opportunity,” said Ooi, who has a Management: Operations Management degree from the University of South Australia in Adelaide.
“The business model intrigued me. I realised it was a sunrise business opportunity,” said Ooi, who has a Management: Operations Management degree from the University of South Australia in Adelaide.
OLD IS GOLD
Ooi’s company evolved from doing basic cleaning up of equipment and fixing minor faults to refurbishing equipment by replacing faulty components. These days, remanufacturing is a big part of the business.
“In remanufacturing, functional faults are repaired, major components like the storage device and RAM are upgraded along with the operating system. The unit is fully restored cosmetically and functionally to an as-new condition with a matching warranty.
“It’s a 16-step process and we are very selective of the equipment we choose to remanufacture. We only work with business range equipment. We will first conduct a study, which takes between three and six months. It involves putting trial units out with selected clients for testing and running them extensively in our internal environment,” she explained.
A complete review of the supply chain will also be carried out to ensure that all components and parts will be available over the next three to five years.
Ooi (centre, seated) with her staff.
WHERE THE MACHINES COME FROM
Ooi sources used and retired computers from the market and works mainly with large corporations that have a short (three years) usage cycle for PCs.
“These remanufactured PCs are then leased for a period of three to four years. A small percentage of companies buy them outright.
“The equipment is under warranty and supported for the duration of the lease. Companies that buy the machines outright also have access to the same warranty programme,” she said.
Ooi claimed that companies save between 25 and 30 per cent over buying new computers.
“Beyond monetary savings, by choosing remanufactured PCs over new ones, a staggering percentage of environmentally polluting carbon is shaved off.
“The carbon footprint of 15 notebook PCs is equivalent to that emitted by a car. So it’s really killing two birds with one stone,” explained Ooi.
Rentwise has processed in excess of 55,000 computers in the last three years. It is also big on social responsibility efforts through initiatives like the Digital Learning Empowerment Programme (DLEP).
“Through the programme, we have successfully equipped a number schools and non-governmental organisations with much-needed equipment.
“We want to expand this to benefit more schools as we see a large gap in education needs that has not been addressed for many years. Beyond mere donation, we measure the impact and outcome of the programme by monitoring the achievements of the beneficiaries,” said Ooi.
“We want to expand this to benefit more schools as we see a large gap in education needs that has not been addressed for many years. Beyond mere donation, we measure the impact and outcome of the programme by monitoring the achievements of the beneficiaries,” said Ooi.
CHALLENGES
Like many other start-ups, working capital was the main challenge faced by Ooi in the early stages.
“We started with funding from family members and friends. Later we managed to raise seed capital from a local venture capital firm. Subsequently we brought in an angel investor who has remained with us till today,” she said.
Due to the Covid-19 pandemic, the last eight months have been challenging for Ooi.
“We experienced a halt to some projects as many users have been working from home. Naturally companies are not too keen to proceed when users are remote.
“Our supply chain for parts has also been affected considerably. It now takes longer for us to turn shipments around,” she said.
“On a positive note, we are seeing more and more new enquiries. As companies move more and more towards mobile solutions, we are looking forward to an interesting 2021,” she said.
We are in an age of growing and ever evolving technology advancement. With it comes many programmes and software which is made available online that enhances efficiency. That been said, there are also growing trends of software piracy.
Software piracy is defined as an act of illegally copying or distributing software without being the rightful owner or having legal rights. Thus, if you are copying or sharing software to multiple computers or multiple individuals without having the proper multiple licensing, it is considered piracy.¹
What you need to know:
1. Repercussions Of Fines Or Imprisonment Or Both
Software piracy is considered as cybercrime and theft and it is a felony. Under the Copyright Act 1987, those found guilty of using unlicensed software could be fined up to RM20,000 for each illegal copy of software while senior managers of a company could be imprisoned for up to five years. As reported in The Star on 25th Feb 2020, Malaysia has an unlicensed software rate of 51%. Globally, you will hear people who illegally download software and content online use the same excuses: the prices for the original software is too expensive, downloading pirated versions is so much easier². However, it is still deemed unethical.
2. Viruses and Potential Malware Attacks
Some of the common risks you are exposed to when using unlicensed software include credit card and banking info theft, identity theft, ransomware ( being locked out of your system until you pay the ransom), ad fraud and even risk the quality of your work being compromised. In actuality, individuals that visit piracy sites or download unlicensed software are almost 50% more likely to suffer from malware attacks on their devices or networks. You can expect random crashes while you’re working, not being able to save, and even, corrupted files after you’re done. Once your operating system is compromised, everything, literally everything is compromised!³
Microsoft has stopped support for Win 7 a year back. PCs’ running on Win 7 or older window systems are defenseless to ransomware attacks such as WannaCry, Petya which have effected more than 200,000 computers across 150 countries with damages ranging from hundreds of millions to billions of dollars.4
According to BSA-GSS Report, each malware attack can cost a company up to $2.4 mil and can take up to 50 days to resolve. Think about the business losses – downtime, loss of data, your brand and reputation. As report, IDC estimates companies taking the pragmatic steps to improve their software management can boost their bottom line as much as 11%.5
3. No Updates For Your Software
With unlicensed and pirated software installed on your devices, you may find you will not be able to do the constant updating of the software. Over time, it becomes susceptible to bugs and other malware attacks. Because a pirate program is cracked by illegitimate individuals after certain updates, the software fails to download the legitimate updates for the actual software developer, thus, leaving your devices and networks vulnerable.
Those with legitimate software are worry free as software developers provide constant updates to counter the problem and leave crackers a step behind.6
4. Refurbished or New PCs
It is to the user’s advantage and peace of mind to install licensed software when acquiring new or refurbished PCs. However, many assume that these PCs are with licensed software. Another misconception is that refurbished PCs that had been data wiped retains its licenses. Do you know that the license is only valid for the original user?7
Did you know that the carbon footprint of a single laptop is a staggering 350kg? And that of a desktop is about 800kg? Yet most people use and discard these items without a second thought, contributing to the growing e-waste problem in the country.
This is the challenge that Rentwise Sdn Bhd CEO Leanne Ooi has set herself to address. Her company has been recycling electronics for the past 19 years, eventually maximising their lifespan by up to three lifecycles and making them almost brand new through a process called remanufacturing.
Ooi, who started Rentwise when she was only 24, tells Digital Edge that the company started out cleaning up equipment and fixing minor faults before slowly developing the well-thought-out and complicated process it has today.
Before establishing Rentwise, she was working for a UK-based IT asset management company that refurbished retired PCs from corporate and original equipment manufacturer (OEM) returns.
“At that time, the UK was preparing for the implementation of the WEEE (Waste Electrical and Electronic Equipment) directive and I realised that it was a matter of time before this would be a concern for the Asean marketplace.”
Ooi, a gamer, bought a couple of the company’s business-range PCs and found that they met her requirements. “The business model intrigued me and I thought it a sunrise business opportunity.”
The UK company was in Malaysia through a joint venture but two years after she joined, it decided to spin the company off. “I was heading a business development division and since I held the client relationships, I decided to give it a shot and ventured out on my own.”
She managed to scrape together about RM200,000 in capital from friends and family. Subsequently, she attracted the attention of a venture capital firm and after that, a private equity investor, who is still invested in the company today.
Rentwise moved from simple recycling tasks to actual refurbishment, which involved replacing faulty components and cleaning up the units, Ooi says.
Eventually, it graduated to remanufacturing, where functional faults are fully repaired, major components like the storage device and RAMs are upgraded along with the operating system, and the unit fully restored cosmetically and functionally to an as-new condition with a matching warranty. “Most of our customers say they would assume the machine is new if we did not tell them otherwise.”
Remanufacturing is a fairly complicated proposition. “It is a 16-step restoration process, which has been audited and accredited by the Ministry of International Trade and Industry. We are very selective of the equipment we choose to remanufacture, only working with business-range equipment,” Ooi explains.
Before Rentwise selects a particular unit for mass remanufacturing, it puts out trial units with selected clients for three to six months to test and see whether they are suitable for remanufacturing. The clients will test these units out in Rentwise’s internal environment.
“All commercialised solutions are put to the test within Rentwise first before they are introduced to the market. In addition, a complete review of the supply chain is done to ensure all components and parts we decide to use for production are available over a three- to five-year period,” she says.
Ooi adds that all components ultimately selected are tested for durability and performance. “We also promote a fixed lifecycle of three to four years’ use on a rental platform, after which the equipment is returned to us to ensure we close the loop. This is, in essence, what circular computing is all about.”
This business model has been developed slowly through a lot of trial and error. “We learnt not to focus on consumer-grade models and components as these are not as durable, and we have pivoted from simply distributing IT assets to an end-to-end asset management solution, in which we are able to work with clients to support, maintain, track and secure their IT environment through an array of software solutions.”
It solves a major problem with e-waste that is not being properly addressed in Malaysia at the moment. “In 2019 alone, there were some 2.3 million new PCs shipped into Malaysia, according to Euromonitor. So imagine the staggering environmental impact if these carbon ‘monsters’ aren’t circulated back into the chain,” Ooi points out.
To put the problem in context, she says the carbon footprint of 15 laptops is equivalent to that of one automobile. However, the lifespan of the automobile is four times that of the laptop.
She says research suggests that up to 85% of a computer’s carbon footprint is attributed to what happens during production. “So, by remanufacturing, most of the carbon footprint can be shaved off, as more parts are salvaged than disposed of.”
The Department of Environment (DOE) says on its website that the management of e-waste in Malaysia, especially that generated by non-industrial sectors such as household, commercial and institutional, is not properly regulated under present law. “As a consequence, most of the e-waste generated from these sectors end up in improper recycling and disposal through informal channels.”
A recent article quoted the DOE as saying that the e-waste recycling rate in Malaysia is not more than 25%, which means hundreds of thousands of tonnes of e-waste is disposed of in landfills every year. As such, this is a major problem that needs to be addressed from the top.
In the meantime, companies such as Rentwise are taking the initiative to provide intelligent solutions.
One of the major stumbling blocks faced by Rentwise, however, is the perception that a new machine is superior to a remanufactured one. But Ooi concedes that this is less of a problem today than it was when she first started. “Clients today are a lot more IT-savvy and realise that the need to chase the latest and greatest models is overkill for many operating environments.”
While Rentwise does provide new machines to high-end users, she says this has dropped to only 10% of its total users and consists of those who need the latest technology for things like engineering design.
Although Malaysian companies are largely ignorant of the concept of the circular economy (where among things, products are kept in circulation for as long as possible, before being recycled), Rentwise caught on to it.
It now serves more than 200 organisations from a diverse range of industries, and counts Sunway Group, Malindo Air, AIA and Canon among its clients.
“A number of our clients have been with us for a long period of time, some for as long as four refresh cycles, which is almost as long as we have been in business.
“Our strategy has always been to start with small requirements, ensure we understand their needs and environment, before we scale. This has given clients the comfort that we truly want to do a good job and we want them as clients for the long haul,” Ooi says.
This results in more than just repeat business from that particular company. “When someone we deal with moves, they introduce us to their new company.”
Like every other business in Malaysia, Rentwise has been affected by the Covid-19 pandemic but it is not all bad. For instance, she says, Rentwise has seen an uptake in companies looking for short-term rentals.
“We recently signed on a number of large clients, mainly MNCs (multinational corporations), due to the volume of inventory that we carry. We have also been approached by a number of government agencies to assist in providing equipment to enable remote learning. A lot can be done to enable remote learning through a circular computing approach within government agencies themselves,” she points out.
Ooi adds that being a social enterprise, Rentwise has crafted a Digital Learning Empowerment Programme, where it carries out corporate social responsibility initiatives in collaboration with corporate clients. “This has successfully refreshed or equipped a number of schools and NGOs (non-governmental organisations) with much-needed equipment to facilitate their learning capabilities, and we know we can expand this much wider to benefit more schools.”
But while the pandemic has resulted in some new business coming in, it has also paused some of its regular business. “We have seen a halt in some large equipment-refresh projects we were working on, as most users have been working from home and naturally, companies are not too keen to move on these when users are remote.”
Its supply chain has also been affected and it now takes longer to turn shipments around.
But Ooi feels the company has the right business model and is in the right space to take advantage of the demand that has been created by the present circumstances. “We have been seeing a lot of new enquiries and our sales funnel is building naturally as companies move quickly to mobility solutions. We are looking forward to an interesting 2021.”
